Privacy policy

Effective Date:Jun 01 2025
Website: www.withmebc.com
Location: Victoria, British Columbia, Canada

1. Our Commitment to Privacy

At With Me, we are committed to protecting your personal information and respecting your privacy in accordance with the Personal Information Protection Act (PIPA) of British Columbia and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services or visit our website.

2. Information We Collect

We may collect the following types of personal information:

Name, phone number, and email address (for communication and service coordination)
Home address (only if required for in-person services)
Emergency contact (optional, for transportation-related services)
Language preferences (for Spanish conversation services)
Notes about your preferences or needs (with your consent)

We do not collect or store payment information through this website.

3. How We Use Your Information

We use your information strictly for:

Scheduling and delivering the services you request
Communicating with you (by phone, email, or messaging apps)
Responding to inquiries or follow-ups
Improving service quality based on your feedback

We do not sell, rent, or share your personal information with third parties.

4. Consent

By using our services, you consent to the collection and use of your personal information for the purposes outlined above. You may withdraw your consent at any time by contacting us at:
hello@withmebc.com

5. Storage and Security

Your information is stored securely on password-protected devices or encrypted systems. Paper records (if any) are kept in locked storage and are only accessible to authorized team members.

We retain personal information only as long as necessary to fulfill service and legal obligations. After this period, data is securely destroyed or deleted.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Correct or update inaccurate data
Request deletion of your information (subject to legal or operational limitations)

To make a request, please email: hello@withmebc.com

7. Cookies & Website Analytics

Our website may use basic cookies or tools like Google Analytics to monitor traffic and improve functionality. These tools may collect anonymous data such as browser type, device used, or time spent on the site — but not personal identifying information.

You can disable cookies through your browser settings at any time.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in regulations or our practices. The “Effective Date” will always indicate the latest version.

9. Contact

If you have any questions or concerns regarding your privacy, please reach out to:

Yolanda Buitrago
With Me – Victoria, BC
📧 hello@withmebc.com